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Structuring headclutter: Mindmapping

It is not so long ago that I discovered Mindmapping and its advantages.

These advantages depend on the type of person you are. Me, I have a lot of ideas, great structuring skills but not enough space in my head to do these at the same time. If you recognize yourself in that description mindmapping can be a miracle worker. But even if you’re not it can still be very helpful.

The first goal of this system is in the name: mindmapping structuring your thoughts. Ideas don’t come structured they come in the most illogical shapes and most useless times. Than the major problem is that for most uses of your ideas you need a structure, to answer the question: which idea applies where?

Mindmap allows you to put a waterfall of ideas onto paper (or digital format) and structure them. This often has two phases: A phase in which you just enter everything that comes to mind in more or less the right categories without worrying about misplacing anything. The most important thing here is to get as many things you can out of your head and into your mindmap.

It is only after that, that you really structure this thing, to really make sure that there are no overlapping categories, subjects or that some points need more precision. This is crucial because while mindmaps are quite self explanatory on putting your thoughts in, the can be a bit tricky to read afterward. This is really something you have to get used to and is rarely easy the first time. But don’t worry you’ll get used to it soon enough.

This putting down thoughts mechanism isn’t limited to your own thoughts, you can think about brainstorms, meetings or even projects. And it is the latter that is actually the second functionality.

Shaking for practicality

It has been two weeks since I started work now and I have the same problem as many. Not always the time to eat properly let alone healthy. My answer is a blender!blender

With no more than 50 euros you go to the blender store to buy (yes really) a blender and you will have money left to pass by the supermarket to buy your favorite (and even not so favorite) fruit and vegatables. Almost everything that you find in the fruit and vegetables department will do. Bananas, tomatoes, nuts, apples even the disgusting things like lemmon and celeriac goes because the sweet fruit camouflages the taste in most cases. With some things it is recomendable to take the peal of but for the rest you just stuff in there. It is however a good idea to make sure to stay a quite a bit under the lid though, I tend to overdo it sometimes.

Then you add orange juice or milk until it reaches the highest positioned piece of fruit, you close the lid, put your blender on max  and 3 minutes later you are ready to go. Compact, not disgusting, easy to eat, quite filling and supposedly healthy in short very practical if you lack time. Only downside is of course that you cannot keep it for longer than a few days. (the advantage of orange juice over milk is that it tastes better the next days)

(Don’t know if this is even a good idea I just asumed. I’m no doctor so don’t use me as a reference for what is or is not a good idea. Do it on your own risk!)

The downside of choices

It is stunning how we automatically assume that more is better. More money, more freedom, more choices, they all go as the basic foundation for the society we live in. You get promoted; of course you accept. Laws try to assure a maximum of market freedom, and even more choices are a direct result of this.

And whether it is figuring out which detergent to buy or bigger life questions like whether to get married or have children or not, we still tend to prefer the bigger supermarket where we have more choice.

Free market has resulted in “buying yogurt” just not being a simple task anymore. And we rarely ever find ourselves questioning this while on the long run it doesn’t necessarily make us happier. Barry Schwartz talked about this on TED:

I wonder if shops function this way: is bigger (and thus more choice) better or is small just not adapted enough? Could there be such a thing as a small quality supermarket?

Marketing wise yes, you put your prices a bit above those of your competitor, you hire somebody to keep your alleys cleaner and more organized than those of you competitor and you spread the perfume of freshly baked bread and your commercials can start spreading the word on how your brand is superior.

This often without the products in the store really changing. Meaning that sometimes the fruit at the cheaper competitor is still better and we actually find the same a brands for a bit less money as well.

How about building a smaller store with higher quality products. A selection of quality brands for a specified target group, real unpoisoned fruit and a french quality baker all wrapped into fluff of polite and helpful personnel, slightly more intelligent then elsewhere. I think we could call this a black hole in supermarket positioning, probably because it is lacking demand. We want big, we want choice.

CV2.0: A new way of CV-ing

When we look objectively at CV’s we can only conclude that it is a very superficial way of presenting yourself that has to much value attached to it. What is wierd is that with all of the technological means we have nowadays we didn’t really manage to revolutionize this. It is something that mostly talks about academical skills that in the end do not really distinguish people. Problem is that most companies like relying on this classical model because is saves them time, which with the amount of CV’s they receive is most crucial. So coming up with something more useful is not easy.

The most significant change we had is online networks like Linkedin and Viadeo. I have to say I kind of like them, it gives you easy and fast insight in peoples capacities and facilitates contacting them. However in the end we have to conclude that it is little more than a digital CV with digital networking advantages. I think its biggest advantage still comes from the fact that other people in your network can write something about you and give you recommendations.

There is something a little less known which is called CV 2.0 which focuses on that last aspect of recommendations. It assumes that you have a lot of them and makes them visible by category. Like that anybody that wants to know about all your recommendations in ICT they click the tag and all of the related recommendations appear. I see two problems though:

1. I don’t think that recommendations is a broadly used item on Linkedin. And what is the point of categorizing something you don’t have a lot of?

2. I’d need to subscribe and maintain yet another social network. When does somebody have the genius idea of centralizing these things?

cv201

So, no thank you, I think this would only become interesting when it is implemented in an existing website. But if it is, it could become really usefull and popular. Where social networks used to be about getting most contacts they could now become about getting the most recomendations.

Music opportunities

Music producers do not miss out on any opportunity to complain about “illegal” downloading. It seems to be the oldest marketing mistake in the book: confusing an opportunity with an threat. What they do is count the number of downloads, they multiply this by the number of euros that download would have cost in the store and voila: their losses. Broken CD

If I wait for the garbageman to come on Monday and tell him about this then even he can tell me that this is not correct. No marketing education, no accounting courses not even a ridiculous salary and still he’d be more intelligent about this.

Fact of the matter is that if it was up to the music industry we wouldn’t even be able to pay for downloading individual tracks. Even today’s technology having more practical ways of playing music (not their invention either) they stick to the highly unpractical CD. When they are finally forced to bring music online they make sure that it is still not practical (DRM) and they insist on keeping labels separated so that people still don’t have one practical way of downloading music. Why did they need Apple to come up with such a huge opportunity as ITunes. Why was it so hard to come up with a music player from which we can easilly download every song we want, every album we want and to give the consumer a little bit of freedom for his money. (quite frankly, it’s still a lot of money) Sure the fear of losing money would probably have played a role, but didn’t they lose more money now?

Surely, reseach from a renowned research organisation TNO from the Netherlands shows downloading as a great opportunity. Many people “would not buy the same quantity of music if they wouldn’t have had the chance to download it” They also seem to buy more merchandise and go to concerts more often. Also, “there are a lot of consumer that through downloading get to know the music and still buy the record afterward”. Personally I used to be one of those, well, before ITunes gave me the opportunity to listen to songs first that is.

Well yes it is very easy to talk about this afterward and to play the blame game. But lets be honest here, even back at the beginning of mp3 this could have been anticipated. I don’t think its strange that there were fears about downloading. What I do think is strange is that these researches don’t come from the music industry, that they didn’t come up with something as easy and accessible as ITunes. Apple should have never stood a chance.

The first objective seems to be to make life harder: making it impossible to buy individual songs or to copy a CD that you payed for. If anything they contributed to people downloading illegally. In the Netherlands you now pay for music rights even when you buy a CD for backing up your harddisk or sharing your family pictures with friends and family. Then you are even forced to download without paying, because you already payed for it anyway.

We can easilly talk about incompetence here, their only response to this is to focus on merchandise making quality even lower, which I think was the only reason people stopped buying in the first place. If Grammys nowadays get handed out to a guy that sings about how a lady in the club “wants to lick him like a lollipop” then you can easily conclude that the quality level has lowered. Yes, I want to have the song, Yes I want to hear it everywhere I go for a week because of that awesome rhythm but I’m sure as hell not going to spend one cent on it.

Customer service… Finally

In a not so distant past customer service by phone was every consumers worse nightmare. A continuous process of being patched through to more and more impolite people that didn’t seem to have any intention of helping you. It seemed the companies cut costs by putting incompetent people behind their phones and by giving them no means at all to really solve anything. The solutions were obvious but to “expensive” (short term that is) and consumers didn’t have much choice because it seemed to be the same everywhere.

I know, the fact that I’m putting all this in a past tense is not really justified, however today I talked to people from 2 helpdesks in France and things seem to be changing here. The first asked at the end if I was satisfied with the way the consultant answered my questions. (which of course is recorded and listened to and analysed for the superiours) I had to respond positivilly and quite frankly I’m not used to that anymore.

surveyThe second went even further and send me an online questionaire in which there were 6 different ways of asking if I was satisfied with my call. And again I was!

I think all of this is potentially magnificent! I mean, of course it depends on what a company does with it but it seems ideal. They only have to listen to all the answers to that one question and as soon as there is one that is negative they can take a closer look as to why not.

Of course all of this wouldn’t be necesarry if the company has proper means for communicating with their empoyees, I guess we’ll wait another 15 years with figuring that out. For the time being there is at least some improvement. Woohoo!

The Manager and the Engineer

A friend of mine sent me this small story which is not only very funny but also points out the obviousness of communication problems between some fields. Either way I had to share with you:

A man in a hot air balloon realized he was lost. He reduced altitude and spotted a man below. He descended a bit more and shouted, “Excuse me, can you help me? I promised a friend I would meet him half an hour ago, but I don’t know where I am.”

The man below replied, “You are in a hot air balloon hovering approximately 30 feet about the ground. You are between 40 and 42 degrees north latitude and between 58 and 60 degrees west longitude.”

“You must be an engineer,” said the balloonist.
“I am,” replied the man, “but how did you know?”

“Well,” answered the balloonist, “everything you told me is technically correct, but I have no idea what to make of your information, and the fact is I am still lost.”

The man below responded, “You must be a manager.”
“I am,” replied the balloonist, “how did you know?”

“Well,” said the man, “you don’t know where you are or where you are going. You made a promise which you have no idea how to keep, and you expect me to solve your problem. The fact is you are exactly in the same position you were in before we met, but now, somehow, it’s my fault.”

I posted something similar earlier.

Welcome in 2009!!!

newyearAaaaah, welcome to the year 2009, the year we should all fear. The year in which we will all go from a state in which we were so rich that we had to buy psychotherapy for our dogs to get rid of our money, to a state of desert land and the worse hunger this world has ever seen. And let’s be honest: it is getting a bit depressing that people often get payed so well for incompetent behaviour.

No, the year 2009 will be a blessing, a chance not only to redeem our evil ways but also to be once again be happy doing business. It will be the year where we will be forced to be open to discussing improvement and innovation. Not just as part of our communication strategy but as a way to solve problems. It will be the year of people with great and innovative ideas. Not to achieve more but to achieve better.

And not “big house, huge car and the biggest rack on my wife that you’ve ever seen happy”, but happiness about doing what we do best and making a living with that. The year that the wealthiest countries in this world will no longer need Prozac to be happy with their wealth, but where they will discover the joy of sharing.

I wish everybody a new and improved 2009!

How things get done…

Getting Things done by David AllenWhile GTD gives you 6,240,000 hits on Google I had never heard of it. Not until a friend of mine pointed it out to me by saying “This is great to empty your head a bit”. This attracted my attention because I think that my so to say “full head” is one of my biggest problems in life.

  • You know how solutions never come to you at the point when you’re actually working on the problem the solution is for?
  • How out of the 296 good ideas you have in the day you only get to put one a week on paper because of losing focus?
  • And how that same loss of focus makes it impossible to end the day with a conclusion that you actually got to finish some important tasks?

I don’t really believe in solutions in the form of a book but I do think that Getting Things Done by Dave Allen is at least a good push in the back.

Continue reading ‘How things get done…’

The singing music store

wall-small.jpgPassing by a Fnac store on an ordinary Sunday I don’t imagine seeing anything else but big gray closed roll door. This Sunday at the Fnac in Rue de Rennes (close to the Montparnasse train station) was different though: they installed something called a “vitrine audioactive”Lit with a noticeable orange backlight, four CD’s are shown behind the glass and as soon as you tough them the CD starts playing. It made a lot of head turn and most people stopped to give it a go. What a way to promote your products (and your store) outside shopping hours!

Wanted: A 300 euro miracle worker

Salary has never been my main interest in a job but if a company is not willing to pay me more than 300 Euros, I assume that they are looking for somebody that doesn’t bring more than 300 euros worth of additional value into the company.

Yes I know that I’m not a professional yet, and that the learning process I am in costs a lot of money to a company (If you’re lucky to find a company, willing to give you that attention) But from what I’m hearing (from interns, teachers and professionals) it is quite simply a fact that most of the 300 euro companies are just taking advantage of their interns. Meaning a lot of work, but not much of a challenge, let alone a decent learning experience.

And quite frankly, how can it be any other way? A company that fixed the salary above 1000 will not be likely to accept just anything: they expect a lot from their intern. A company that doesn’t fix an income seems to want to base the salary on the person, which doesn’t seem like a bad idea either. But if a company fixes an income at 300 euro I tend to think that they do not care who comes in for as long as he’s cheap. I guess you would only settle for that at the point that you don’t think that you can do any better, you got refused by all the other companies offering higher salaries, or you were just too late finding anything…

So where is the interest for a company to put salaries that low? I would say to get the jobs done that nobody wants to do.

Me, I’m mainly looking for a company where I can put my qualities into action to help the company advance. In return I expect a company to supply me with sufficient challenges so that I can have I variable day of work in which I can expend my knowledge (and as a result my qualities) which places me and my employer in an everlasting win-win situation.

So where do I talk about money? Nowhere! Why? Because there is simply no way that you can find a company that complies with the above that is unreasonable about your salary

Update: I found an internship in february of this year, and in the whole search I only got confirmed what I wrote.

Marketing in the Metro

A perfect example that marketing is everywhere crossed my path in the Paris metroline number 8 this morning in the form of a homeless person. Continue reading ‘Marketing in the Metro’

Lying Marketers

I came across this video of Seth Godin in which I think he made some interesting points.

My Romania project to an end…

I just finished my Marketing plan for my Romanian DIY store. I’m quite satisfied with the results of the project so far and the results that we made in the store. Either way it is for sure that both the store and the country it is in still have a long way to go.

My project will probably be dominated by the differences with the western companies, the difficulties of finding good personnel, the corruption and how hard it is to make use of the enormous potential the country has.

I do consider myself open to other cultures and I learned a lot from the Romanian culture mostly about a lot of values that we lost in the west. Still I am as western as it gets; never will I forget the relief I felt upon crossing the Romanian border (after we collected some money to pass the customs without checking of course). A feeling of safety and security that I couldn’t find in Romania.

Either way I cannot wait to come back here, even if it was just for the challenge…

Making money on the border

I’m back in my cramped bus trying to read a bit when we approach the border. In line for the Romanian Customs a guy jumps up starting to speak Romanian to the passengers. I don’t understand but people start giving him money, even so he doesn’t seem bothered by the fact that some people, including me, don’t give him anything. I think he has a bit more that 100 euros when he stops talking and walks out of the bus.

I lose sight of the moneyguy and look at the bus in front of us; all the passengers are out of the bus and on the sidewalk with their open bags in front of them and big douaniers shouting at them like they’re at war. I had spent two hours on that sidewalk in the cold coming into Romania, I kind of asumed having to go through the same this time.

At that point the moneyguy comes back in to the bus, we pass the bus in front of us, the barrier opens and we drive into Hungary. One thing is for sure; as a Romanian douanier low wage standards are not your problem.

Shopping

We’re standing in front of a bakery in a neighbourhood supermarket in Bucarest. After a good 2 minute wait for a women behind the counter doing her paperwork there is starting to form a line with annoyed people behind us. The lady acts like she doesn’t see it and keeps on organizing her papers. Somebody bends over the counter to ask the lady if there is anybody to serve us and that is the moment when all hell breaks loose: “can’t you see I’m busy?” she screams, followed by cursing that does not need to be repeated for making the picture clearer.

There was a day the manager of this store put out an ad for shopping assistent and she was the best candidate…

…we’re going to have one hell of a job finding the right people for our store